American Passport Express Privacy Policy

Our Commitment To Privacy

American Passport Express is committed to protecting your privacy. We have provided the following information regarding our policy. Please read through the information or call with any questions.

Your privacy is important to us. By participating in the Council of Better Business Bureau's BBBOnLine Privacy Program we have made a commitment to meet the programs' strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at http://www.bbbonline.org

The Information We Collect

This notice applies to all information collected or submitted on the website of American Passport Express , by phone or on passport applications we receive. The types of personal information collected are:

Name

Address

Date of Birth

Phone Numbers

Credit Card Numbers

Company Name

Travel Plans (Departure date and country to be visited)

Social Security Number

Birth Place

Previous Passport Number

How We Use Information

We use the information you provide about yourself or family member to expedite your passport application and only for that purpose. We do not share this information with outside parties except to the extent necessary to complete your passport.

Here is a specific description of how we use the information.

Name: Used to identify the passport applicant
Address: Used to send the applicant's passport to them
Date of Birth: Used to check the status of the application with the department of state
Phone Numbers: Used to contact the applicant for any reason regarding the processing of their application.
Credit Card Numbers: Used to charge the fees for our services
Company Name: Used as part of the return shipping address for passport.
Travel Plans: (Departure date and country to be visited): Used by the Department of State to prioritize which applications are expedited
Information on passports, applications, marriage certificates or any other documents you send to American Passport Express is not kept by our service. All documents are returned to the applicant. With the passport they receive
Passport Number, SSN, Birth Place used to fill out forms submitted to the government. Information used for no other purpose.
Travel Plans: (Departure date and country to be visited): Used by the

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Your customer information sheets are stored temporarily in a file cabinet and then destroyed.

You may call our 800 number at any time to check on the status of your application or make changes to the information you have submitted.

Contact American Passport Express by telephone (603-766-3970), fax (603-766-3977), or email. Your personal information can be requested by phone by the applicant.

At any time, you may later review or make changes to the personal information we have collected online from you by contacting us at 1-603-766-3970