AmericanPassport.com has a highly trained and motivated leadership team with deep knowledge of the industry, extensive experience, and unique skills.

Leadership Team

Marc Kaplan – Chief Executive Officer

As CEO, Marc brings to CIBT more than 25 years of experience leading and scaling highly successful businesses. His career has focused on executive roles driving commercial growth, culture and operations transformation, technology enablement and innovation. Prior to taking the helm at CIBT, Marc was a partner at Deloitte where he served as Chief Strategy and Transformation Officer for Deloitte Risk and Financial Advisory (RFA).

Marc was instrumental in scaling and growing a Deloitte Consulting business into one of the largest and most profitable units within the firm. Marc also co-founded and served as CEO for ChekMarc, a B2C and B2B2C digital software company with a global technology platform connecting people around the world in over 35 languages. He previously held several roles at the Associated Press, including Director of Business Management for Global Technology, and General Manager of AP Technology, a commercial technology business unit at the Associated Press which he turned from a declining business into a growth center. He is a sought- out expert on digital transformation, social media, culture, employee engagement, and talent management. Marc earned a Bachelor’s of Arts degree in Social Psychology from Tufts University, a Master’s and Ph.D. in Clinical Psychology from George Mason University, and an MBA from NYU’s Stern School of Business.

Aravind Venkateswaran – Chief Information Officer

As Chief Information Officer, Aravind Venkateswaran leads all aspects of the company’s technology strategy and operations including software development, IT infrastructure, network operations, digital strategy and information security.

Aravind is passionate about building customer-centric technology solutions that bring accelerated growth and business value. He has several years of hands-on experience in building and delivering large-scale enterprise/web software applications in an agile, cloud-first and open-source environment. Aravind fosters a culture that draws top tech talent and inspires them to innovate and execute flawlessly. Prior to joining the company, Aravind held senior leadership positions at Capital One, Telarix, and the National Center for Missing & Exploited Children. Aravind received his Bachelor of Science in Electrical and Electronics Engineering from the University of Madras, India. He earned his Master of Science in Computer Engineering from Syracuse University. He also completed Executive Education in Leadership and Management at MIT’s Sloan School of Management.

Karen Reid – Chief Operating Officer

Karen Reid joined CIBT in July 2022 as Chief Transformation Officer and is focused on accelerating growth, improving profitability, and enhancing organizational effectiveness through targeted transformation efforts. Karen brings extensive experience in strategy consulting, organizational restructuring and M&A, and productivity improvement programs, including 14 years with Deloitte Consulting. Previously, she led strategy and internal consulting for the private equity portfolio company, EagleView Technologies. Karen received her MBA from Duke University’s Fuqua School of Business and her Bachelor of Science from New York University’s Stern School of Business.

Jennifer Thomas – Chief Commercial Officer

Jennifer Thomas serves as CIBT’s Chief Commercial Officer. Jen comes to CIBT with more than 25 years of experience leading commercial organizations within the global mobility industry. She most recently led US-based relocation management company CapRelo’s global business development efforts. Prior to CapRelo, Jen spent seven years at BGRS where she held the role of SVP, Global Client Services and Development. Earlier in her career, Jen held leadership positions with several of the prominent names in global mobility, including NEI, Graebel, and Cartus. At CIBT, Jen is leading efforts to drive profitable organic growth, deliver a superior client experience, and improve and harmonize global sales operations.